Privacy Policy

REP Status ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time tracking and compliance software service.

By using REP Status, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide directly to us:

• Account Information: Email address, full name, and password when you create an account
• Profile Data: Filing status, occupation, estimated AGI, and other tax-related preferences
• Property Information: Addresses, property types, ownership percentages, and acquisition dates
• Time Entries: Activity descriptions, durations, dates, and associated properties
• Spouse/Partner Information: Name, occupation, and time tracking data if applicable

We automatically collect certain information:

• Usage Data: Pages visited, features used, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our time tracking service to you
• Legitimate Interests: Processing for service improvement, security, and fraud prevention
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: Processing necessary to comply with applicable laws and regulations

We use the information we collect to:

• Provide, maintain, and improve our time tracking service
• Calculate and display your progress toward IRS Real Estate Professional qualification
• Generate reports and documentation for your records
• Process your subscription payments
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues or fraudulent activity

Your data is stored on secure cloud infrastructure with industry-standard encryption both in transit (TLS 1.3) and at rest (AES-256). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your information is stored and processed in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our Service, you consent to the transfer of your information to the United States. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

We use trusted third-party services to operate REP Status:

• Stripe: Payment processing. Stripe's privacy policy is available at stripe.com/privacy
• Resend: Transactional emails. Resend's privacy policy is available at resend.com/legal/privacy-policy

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

We retain your personal information for as long as your account is active or as needed to provide you services.

Tax Documentation: Time tracking data related to IRS Real Estate Professional qualification is retained for a minimum of 7 years from the tax year to which it applies, in accordance with IRS record-keeping recommendations. This retention period supports your audit defense needs and tax compliance obligations.

Upon account deletion, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal or tax compliance obligations.

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your time entries and reports
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at info@repstatus.io

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: We do not sell personal information, so this right does not apply
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a request, email us at info@repstatus.io. We will verify your identity before processing your request.

REP Status is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. We do not use third-party tracking cookies or advertising cookies, so our practices remain the same regardless of your DNT setting.

We use essential cookies only for authentication and maintaining your session. We do not use third-party tracking cookies or advertising cookies.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of REP Status after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at: